What is covered by this Warranty

We warrant the product to the Customer, subject to the conditions below, against defects in workmanship or material, provided that the products are returned to a service location within one (1) year from the date of purchase.

Installation and Maintenance Requirements

This warranty is conditioned upon proper installation, operation, cleaning and maintenance, all in accordance with the User’s Manual. Failure to meet any of these requirements will void this warranty. Servicing of your G9 Germ Killer by parties other than our authorised service center and/or using parts other than genuine parts will also void this warranty.

How to obtain Warranty Service

Customer must contact us and provide proof of purchase within the above time period. We will repair or replace and return the product, without charge and within a reasonable period of time, subject to the conditions herein, if its examination shall disclose any part to be defective in workmanship or material.

What is not covered by this Warranty

This product is intended for indoor use only. Ordinary wear and tear shall not be considered a defect in workmanship or material. This warranty do not apply to filters nor for loss or damage caused by accident, fire, abuse, misuse, improper installation, leaking, modification, misapplication, commercial use or by any repairs other than those provided by our authorized Service Center. This warranty is non-transferable.

Limitation of Liability for Special, Incidental or Consequential Damages

We shall not in any case be liable for special, incidental or consequential damages arising from breach of expressed or implied warranties, conditions, guarantees or representations, breach of contract, negligence or any other legal theory. Such excluded damages include, but are not limited to, loss of profits or revenue, and loss of the use of the products, and any loss caused by leaks or other water damage.


Customers to note, from time to time, modifications to our products may without notice make the information contained herein subject to alteration. For the latest information, please visit our website.